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America at tax time: What cheaters cost us
April 15, 2012
CONTINUED...

my life," Hayes said. "I eat, I sleep, I breathe taxes."

Hayes told Jarvis she's even slept in her office - and what keeps her working late are certain taxpayer tendencies, like procrastination.

"I can't even begin to tell you, I mean, to see people come in with a stack of papers at the last minute," she said.

CBS Moneywatch special section: Your taxes

Many of them, she says, lack a clear understanding of the tax code. Others lack something else: Honesty about their finances. Examples: "The claiming of expenses they're not entitled to. Stretching it. Home offices that aren't
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